“A critical incident occurred at the City of Pensacola on June 10, 2022, where three of the city’s employees were severely traumatized after stumbling upon a tragedy while they were maintaining one of the city’s parks. The employees immediately contacted their supervisor and the police. Upon receiving information about the event, the Assistant City Nurses brought the employees to the clinic to assess their coping with the incident and decided to send them home for the remainder of the day. The following day I contacted EAP lifestyle management, LLC., and spoke with Sydney Scoggins, LICSW. I requested a critical incident stress management: response and training for the employees. Sydney’s response was to immediately rearrange her busy schedule to set up a meeting with the employees. Sydney came onsite to the city to meet with the employees confidentially along with their supervisors who were also exposed to the incident. The employees expressed how very helpful it was for them to meet with Sydney and to discuss the incident together. I was very impressed with Sydney’s professionalism and her genuine concern for the City of Pensacola employees.”

"We are beginning to heal as a staff and doing our best to have some closure in order to move forward… We cannot thank you enough for all your support and being there with us during this difficult time."

“You guys are always there for us. We are glad to have EAPLM.”

“Thanks for showing up for our team in a time we needed support the most.”